An interactive 3 hour course which will give agents a better understanding of the Federal and State Fair Housing laws and the role that cultural diversity plays in upholding these laws. As a result of having taken this course, the real estate professional will have a greater understanding of effective communication methods that lead to improved service of a multicultural clientele

COVERED TOPICS:
America's Changing Demographics

* National
* New Jersey
* Future Projections
Review of Fair Housing Rules

The HUD NAR Partnership

* HUD Advertising Guidelines
* Code for Equal Opportunity
* Fair Housing Declaration

Role that Cultural Diversity Plays in Fair Housing:

* Defining Key Concepts
* Cultural Intelligence, Self-Awareness, Bias and Prejudice
* Building Client-Agent Rapport and Diversity
* The One America Principles and Equal Service Professional Model